What Does Drop Shipping & In-Stock Mean?

Not sure what these terms mean?
Here’s a quick guide to help you shop smarter!

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Drop Shipping – Some of our shoes are shipped directly from our suppliers instead of our warehouse. This means your order might arrive in separate parcels if you’ve purchased multiple items.

In-Stock – Items marked as in-stock are available in our warehouse and ready to ship! These will arrive faster than drop-shipped items.

Whichever way you shop, you’re choosing ethical, sustainable, and cruelty-free fashion. Thank you for supporting kind, conscious style!

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Why We Cannot Cancel Drop Shipping Orders


We know that sometimes plans change. However, once a drop shipping item is placed, our system immediately commits to its production to ensure prompt delivery and eliminate waste.

Cancelling an order after it has been placed carries significant, non-recoverable costs for us as a small business:

Merchant Fees: Payment gateways (like Afterpay, PayPal, and credit card processors) immediately charge us transaction fees (typically 3-6% of your total order value). These companies keep those fees even if we issue you a full refund.
  • Production Costs: Your order triggers the start of a custom manufacturing process, allocating specific materials and labour that cannot be easily stopped or repurposed.

  • Our Sustainability Mission: Creating an item and then cancelling it creates "dead stock" and unnecessary shipping emissions, which goes against our core mission of only producing what is needed.

  • We simply absorb a financial loss on every single cancelled order. This is why we have a strict no-cancellation policy for items that are drop shipped such as Solari Milano products.


    We appreciate your understanding in helping us stay sustainable and viable.