FAQs

What is a vegan shoe?

A vegan shoe is not made from any animal derived materials, which includes the upper, inner soles, glues, reinforcement parts and more. Shoes that appear to be synthetic or non-leather are not always vegan, as they can be made with animal-derived materials that are not disclosed.

Not all vegan leathers are created equal, so we seek out products made from high-quality, cruelty-free materials such as European-made PU microfibres, Piñatex (pineapple leaves), cork, cotton canvas, recycled textiles and more. Learn more about the vegan materials we use here.

Because fair treatment of people is important too, we also choose to only stock vegan products made under fair working conditions.

Shouldn't vegan shoes be cheaper than leather shoes; why are some of your vegan shoes so expensive?

We are a small, ethically-driven business, so we will only ever set prices that we think are fair.

Our shoes are made in Europe and Brazil, in small factories where workers are treated fairly and receive a living wage. This means that costs are higher than those of large fast fashion brands who often manufacture in Asia, with no regard for worker welfare, animals or the environment.

A lot of time and effort goes into making a good quality pair of shoes that are built to last. This also includes using high quality (and 100% vegan) materials. Synthetic shoes are not always vegan, as they can be made with animal-derived materials that are not disclosed (such as glues, components containing lactose, or stiffeners made of a blend of cardboard and leather). You can find more info on this here: https://veganstyle.com.au/blogs/news/synethtic-does-not-always-equal-vegan

What are your vegan shoes made from?

Learn more about the materials on our vegan leather shoes here.

You don't have my size, can you order a pair in for me?

We generally aren't able to put in special orders from our suppliers, but if you send us an email we can take down your details and let you know if the style you're interested in gets reordered. 

I'm not in Australia, do you ship to my country?

We likely do! See more info on our shipping and returns page here.

Can I return an item?

We understand that getting the right size online can sometimes be difficult, so we've got a returns policy to make things easier for you. Learn more here.

How do I take care of my vegan shoes?

We've included some tips to help keep your shoes in good condition here.

I'm unsure about sizing, can you help?

Send us an email or give us a call and we'll be more than happy to help you out.

Can I make an order over the phone?

You sure can! Get in contact with us and we can help you out with an over the phone order for delivery or in store pickup.

Do you have a physical shop?

Yes we do! Visit us in store at 345 Brunswick Street, Fitzroy, VIC 3065 (we're located in one of Melbourne's and Australia's most vegan-friendly areas). Everything listed on our website can be tried on in store.