Delivery

Shipping Policy

Domestic Delivery (Australia):

  • Orders dispatched within 3-5 working days, often same or next day.
  • Shipped via Australia Post with tracking provided.
  • Free standard delivery for orders over AU $100.
  • Delivery fees:
    • Orders under AU $50: AU $6
    • Orders between AU $50-$100: AU $10
    • Express delivery: AU $23
  • In-store pickup available by appointment at our West Footscray warehouse.
  • Orders that contain both immediately-available and made-on-demand products will be shipped in multiple deliveries.

International Delivery:

  • Shipped via Australia Post International with tracking.
  • Import duties and taxes are the customer’s responsibility.
  • Delivery fees vary by destination (e.g., New Zealand: AU $23, North America: AU $39).
  • Orders that contain both immediately-available and made-on-demand products will be shipped together once all products are ready.

Delivery to Europe temporarily suspended:

We've temporarily paused shipping to EU countries while we review our international logistics. If you have your eye on something, get in touch via our contact page,  we'd love to help find a solution.