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In This Together. COVID-19 Update

To Our Wonderful Vegan Style Community,

We hope you and your loved ones are safe and well during this challenging, unprecedented time. We want to share with you everything we are doing here at Vegan Style so we can continue delivering you the best quality vegan shoes and accessories, whilst protecting the health and safety of our staff, customers and community.

 

* Updated as of 30 May 2020 *

Fitzroy Store - Re-Open

We're excited to say we have re-opened our Fitzroy store! We are operating with social distancing and strict hygiene measures.
Our current store trading hours are:
11-5pm Monday to Sunday


We are taking the following precautions in store:

  • Staff are being super diligent in keeping all of the surfaces, shelves and shoes clean and sanitised multiple times throughout the day.
  • The EFTPOS machine is wiped with rubbing alcohol after every customer to insure it is safe for the next person to touch.
  • We are preferring electronic transactions over cash due to hygiene.
  • All staff are using hand sanitiser before we open shoe boxes and at the end of every transaction.
  • We also have hand sanitiser at the store entrance available for customers and encourage use before touching products on display.

Online Store

  • Our online store remains open 24/7!
  • We are ensuring staff have sanitised hands before checking and packing of orders to ensure your safety.
  • We will continue to pack and send your orders for as long as we are able to! We are closely monitoring government guidelines to keep everyone safe.

Deliveries

  • Please allow additional time to receive your order, as Australia Post and our international delivery partners are currently experiencing delays due to the COVID-19 situation. They are working hard to ensure your parcels get to you safely and as quickly as possible.
  • No signature needed: Australia Post have implemented some new policies to keep everyone safe. You will no longer need to sign for your parcel, allowing you contactless delivery.

New Products and Restocking

We currently have a lot of vegan shoes and accessories on hand and available for you. However most of our products are made overseas (mainly in Europe and Brazil), so over the coming weeks there may likely be some delays in being able to restock and receive new products.

Customer Service

We're here to help! If you have any questions about sizing or features of a shoe, please get in touch. We're always happy to take shoe measurements for you. Our friendly customer service team is available Monday to Friday from 11am – 5:00pm AEST. (We will do our best to get back to you as soon as possible). You can email us on info@veganstyle.com.au or phone us on (03) 8669 1471.

Be kind and take care of everyone xx